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문의 후 기대할 수 있는 것

We value every message we receive from our users. When you reach out to the ZXZX team, here is what you can expect from our communication process. We believe in transparency and timely responses, and we work hard to address every inquiry thoroughly.

Upon submitting the contact form, you will receive an automatic confirmation email acknowledging that we have received your message. Our team reviews incoming messages daily during business days. General questions and feedback are typically answered within 24 hours. Technical issues and bug reports may require additional investigation time, but we will always acknowledge receipt and provide an estimated timeline for resolution.

For partnership and business inquiries, our team evaluates each proposal carefully. We are open to collaborations that align with our mission of providing free, privacy-focused image tools. Please include as much detail as possible about your organization and the nature of the proposed partnership so we can route your inquiry to the right team member.

도움을 드릴 수 있는 주요 주제

Our support team is equipped to handle a wide range of questions and issues. Here are some of the most common topics users contact us about, along with guidance on what information to include in your message.

• Tool Not Working — If a ZXZX tool is not functioning as expected, please include your browser name and version, operating system, the specific tool you were using, and the file type and size of the image you were processing. This information helps us reproduce and fix the issue quickly.
• Feature Suggestions — We actively prioritize new features based on user feedback. If there is a tool or capability you would like to see on ZXZX, describe the use case and explain how it would benefit your workflow. The more detail you provide, the better we can evaluate the suggestion.
• Content Errors — If you find an error in our blog articles, tool descriptions, or documentation, please let us know the page URL and describe the inaccuracy. We strive to provide accurate, up-to-date information and correct errors promptly.
• Advertising Concerns — If you encounter advertisements on ZXZX that are inappropriate, misleading, or disruptive to your experience, please report them with as much detail as possible. We work with our advertising partners to maintain a positive user experience and take ad quality seriously.
• Accessibility Issues — We are committed to making ZXZX accessible to all users. If you encounter accessibility barriers while using our tools or navigating our website, please describe the issue and the assistive technology you are using so we can work to resolve it.

자주 묻는 질문

답변은 얼마나 빨리 받을 수 있나요?

We aim to respond to all inquiries within 1-2 business days. Complex technical issues or partnership proposals may take a bit longer as we consult with the relevant team members.

버그를 발견했습니다. 리포트에 무엇을 포함해야 하나요?

When reporting a bug, please include: (1) the browser and device you're using, (2) the specific tool and file type involved, (3) what you expected to happen, and (4) what actually happened. Screenshots are very helpful if applicable.

새 기능을 요청할 수 있나요?

Absolutely! We love hearing from our users about what features would be most useful. Use the contact form and select "Feature Request" as the subject. While we can't implement every suggestion, we prioritize features based on user demand and technical feasibility.

API 접근이나 엔터프라이즈 솔루션을 제공하나요?

Currently, ZXZX is a browser-based tool without a public API. If you're interested in API access or enterprise solutions, please reach out through the contact form with details about your use case.

프라이버시 우려 사항은 어떻게 보고하나요?

Take privacy concerns seriously. Select "Privacy Concern" in the contact form subject dropdown, and our privacy team will investigate and respond promptly. You can also review our Privacy Policy for details on how ZXZX handles data.